Brain
Collections Brain
Receivables on track, without losing customers
The Collections Brain works your receivables every day: it prioritizes which invoices to handle, sends clear and friendly reminders, records every payment promise and proposes payment plans within your policy.
What it does, step by step
Reviews receivables every morning
It sorts invoices by aging stage, checks active promises and agreements and proposes the action of the day for each one.
Sends due-date reminders
Messages with invoice number, amount, date and payment method, using each stage's template and within your hours.
Records payment promises
Exact date and amount, confirmed with the customer, so they can be followed up and measured.
Negotiates payment plans
Realistic plans within your limits on installments, amounts and discounts; anything outside policy comes to you.
Reconciles payments
It matches incoming payments with open invoices and closes what has been paid.
Separates disputes
If the customer reports an error or a return, it pauses collection and escalates the case.
You set the limits
Respectful tone
It never threatens or mentions legal action or credit reports you haven't authorized in writing, and only talks to the debtor or their billing contacts.
Days, hours and frequency
It reaches out Monday to Friday within your hours, with a weekly contact cap that Zunous counts on the server.
Plans with approval
Offering a payment plan or recording a payment can wait as a draft until you approve it.
What it measures
- Days sales outstanding (DSO)
- Overdue receivables
- Amount recovered
- Promises kept
Works with
- Google Sheets (your receivables sheet)
- WhatsApp Business
- Gmail
- HubSpot
- Google Drive
- Webhooks (n8n, Make, Zapier)
When it hands the case over
It hands disputes, out-of-policy plans and vulnerable customers over to your team. If it sees an unhappy customer or a chance to sell again, it tells the Sales Brain.